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ABOUT THE COMPANY

Webroot (an OpenText company)

HeadquartersBroomfield, Colorado, USA
IndustryCybersecurity
Founded1997
Incorporation Date1997
Official Websitewww.webroot.com
CEOPart of OpenText
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webroot.com

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About Webroot

Webroot took a different route from its competitors: instead of shipping a large signature database to every PC, SecureAnywhere keeps threat intelligence in the cloud and runs a tiny local client. Installs finish in seconds, scans take a couple of minutes, and the footprint is small enough that it is a common pick for older or low-spec machines. Webroot is now part of OpenText.

Cloud-Based ScanningRansomware RollbackIdentity ShieldFirewall MonitorWeb FilteringLightweight ClientPassword Manager
Webroot Highlights
  • Founded in 1997 in Boulder, Colorado
  • Cloud-based scanning with a very small client
  • Installs in seconds, scans in minutes
  • Journaling and rollback of malicious changes
  • Acquired by OpenText in 2019
Brief History
  • Webroot was founded in 1997 and made its name with Window Washer and Spy Sweeper.
  • SecureAnywhere launched in 2011 and moved detection into the cloud.
  • Carbonite acquired Webroot in 2019, and OpenText acquired Carbonite the same year.
ConnectVTech is an independent third-party support service. We are not affiliated with Webroot. All trademarks belong to their respective owners.

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OUR SOLUTIONS

What are the Software and
Services Offered by Webroot?

Webroot is a global leader in cybersecurity, trusted by over 400 million users worldwide. We develop advanced solutions to deliver enterprise, advanced protection for homes, businesses, and enterprises of all sizes.

SecureAnywhere AntiVirus

Fast cloud-based antivirus with real-time anti-phishing for one to three PCs.

Internet Security Plus

Adds mobile device cover and a password manager across five devices.

Internet Security Complete

Top tier with 25GB secure cloud backup and system optimiser tools.

Webroot WiFi Security VPN

Encrypts public Wi-Fi traffic and hides your IP address on the move.

Webroot Mobile Security

Android antivirus and secure web browsing with a lost-device locator.

Business Endpoint Protection

Cloud-managed endpoint security for small and mid-sized businesses.

Threat Intelligence & Malware Discoveries

Webroot's global research network tracks millions of threats daily. Its Threat Intelligence platform provides real-time data on emerging malware, phishing campaigns, ransomware operators, and zero-day exploits. Here are some of the malware areas we cover:

FAQs

Frequently Asked Questions

Find answers to the most common questions about Webroot products and services.

What is Webroot SecureAnywhere and what does it do?
Webroot SecureAnywhere is a cloud-based security product that protects against viruses, ransomware and phishing while keeping the installed client extremely small and fast.
Is Webroot safe and effective?
Yes. Webroot uses cloud-based behavioural analysis rather than local signature files, and can journal and roll back changes made by an unknown program that later turns out to be malicious.
Where do I find my Webroot keycode?
The 20-character keycode is in your purchase confirmation email, on the retail card, or under My Account at webroot.com. Contact us if the keycode is rejected during activation.
Why is my Webroot scan finishing so quickly?
That is expected behaviour. Because detection happens in the cloud, a full scan typically finishes in a couple of minutes rather than the hour a signature-based scanner would take.
Can I use Webroot on multiple devices?
Yes. Internet Security Plus covers up to five devices and Internet Security Complete covers five devices plus cloud backup, across Windows, Mac and Android.
How do I completely remove Webroot from Windows?
Uninstall from Apps and Features, then restart and remove any leftover WRData folder. Our technicians can run a clean removal remotely if the uninstaller fails.

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KNOWLEDGEBASE

Webroot Antivirus Knowledgebase

Find helpful guides, troubleshooting steps and solutions for common Webroot issues.

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